Bet PK Privacy Policy — Your Data, Your Rights

1 Overview

Bet PK is an online entertainment platform serving adult players in Pakistan. When you create an account and use our platform — whether for cricket betting during PSL, playing casino games, spinning slots or participating in fish games — you share certain personal information with us. This Privacy Policy explains what we do with that information.

We collect and process your data for specific, legitimate purposes only. We do not sell your personal information to advertisers or third-party marketers. We do not share it with organisations outside of what is described in this policy. Our goal is straightforward: to operate the platform securely, to verify your identity, to process your PKR transactions reliably and to improve the experience for all our players.

By registering an account with bet pk and accepting the Terms and Conditions, you also agree to the processing of your personal data as described in this Privacy Policy. If you are not comfortable with any part of this policy, please contact support before continuing to use the platform.

2 Data We Collect

We collect different categories of information depending on how you interact with the bet pk platform. Here is a clear breakdown:

We only collect information that is genuinely needed for the purposes described in this policy. We do not collect sensitive categories of data such as health records, religious beliefs or political opinions.

3 How We Use Your Data

Every piece of data we collect serves a specific purpose. Here is how your information is used on the bet pk platform:

• Account management — to create and maintain your player account, authenticate your login sessions and keep your profile accurate and up to date.
• Identity and age verification — to confirm that you are who you say you are and that you meet the 18+ age requirement before you can deposit or place bets.
• Payment processing — to facilitate deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and other supported mobile wallets in PKR.
• Platform security and fraud prevention — to detect and block suspicious activity, duplicate accounts, bonus abuse and other behaviour that could harm you or other players.
• Customer support — to respond to your queries, resolve disputes and handle withdrawal or account issues effectively.
• Platform improvement — to understand how players use the platform so we can improve game selection, betting features and overall experience.
• Responsible gaming — to monitor patterns that may indicate problematic play and to apply any limits or restrictions you have set in your account settings.
• Promotions and bonuses — to determine your eligibility for welcome offers, reload bonuses and seasonal promotions such as PSL or T20 specials.
• Legal compliance — to meet any legal or regulatory obligations that apply to the operation of the platform.

We do not use your data for automated decision-making that produces significant legal effects on you without human review. If a decision about your account — such as a suspension — is made based on automated systems, you have the right to request a manual review by our team.

4 Who We Share Your Data With

Bet PK does not sell your personal data. We do not share it with advertisers, data brokers or unrelated third parties. Your information is shared only in the following limited circumstances:

• Payment processors — your financial data is shared with payment service providers (such as JazzCash or Easypaisa's processing infrastructure) solely to complete your transactions. These providers process your data under their own privacy policies and security standards.
• Identity verification services — if we use a third-party KYC provider to verify your CNIC or identity documents, that provider receives only the minimum data necessary to complete the verification. They are contractually prohibited from using your data for any other purpose.
• Game providers — when you play a game from a third-party provider on the bet pk platform, limited technical data (such as session tokens) may be shared with that provider to run the game. No personally identifiable information beyond what is necessary is passed to game providers.
• IT and security service providers — companies that help us run, maintain and protect the platform infrastructure may have access to certain technical data. All such providers are bound by data processing agreements.
• Legal and compliance requirements — if we are required by law or by a legitimate legal process to disclose certain information, we will do so. We will notify you where legally permitted to do so.

5 Payment Data

Because bet pk processes real-money transactions in PKR, payment data receives an additional layer of attention in this policy. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer, a debit/credit card or another supported mobile wallet, the following applies:

• Your full payment credentials (such as account PINs or card CVV numbers) are never stored on bet pk's servers. Payment authentication takes place directly within the payment provider's own secure environment.
• Bet PK stores a reference to your payment method (such as the last four digits of a card or a masked wallet ID) only to verify that withdrawals are returned to the correct method and to prevent payment fraud.
• All financial transaction records are retained for the periods required by applicable law and are used for dispute resolution, fraud investigation and audit purposes only.
• We use industry-standard encryption (TLS/SSL) for all data transmitted between your browser or device and our platform, including during payment flows.

If you believe an unauthorised transaction has occurred on your bet pk account, contact our support team immediately. We will investigate and, where applicable, cooperate with your payment provider to resolve the matter.

6 Cookies & Tracking

Bet PK uses cookies and similar tracking technologies to make the platform function correctly and to understand how players use it. Here is what each type of cookie does:

• Essential cookies — these are required for the platform to work. They keep you logged in during your session, remember your language preference and maintain your cart or betting slip. You cannot opt out of essential cookies without ceasing to use the platform.
• Analytics cookies — these help us understand which pages and games are most popular, how long sessions last and where players encounter difficulties. This data is aggregated and anonymised where possible. It helps us improve the platform for all Pakistani players.
• Security cookies — these detect suspicious login attempts, bot traffic and other security threats. They are essential to keeping your account and funds safe.
• Preference cookies — these remember choices you have made on the platform, such as display settings or responsible gaming limits, so you do not have to re-enter them on every visit.

Bet PK does not use third-party advertising or retargeting cookies. You will not see bet pk adverts following you around other websites based on your activity here. If you want to manage cookies, you can adjust your browser settings, though doing so may affect some platform functionality.

7 Data Retention

We do not keep your data for longer than is necessary for the purpose it was collected. The following general retention periods apply:

• Active account data — retained for as long as your account remains active and for a reasonable period after you close it, to allow for dispute resolution and legal compliance.
• Transaction records — financial records, including deposit and withdrawal history in PKR, are retained for a minimum of five years from the date of the transaction. This is standard practice for financial record-keeping.
• KYC and identity documents — retained for the duration of your account and for a defined period after account closure. Copies of documents submitted for identity verification are deleted when they are no longer required.
• Support communications — chat logs and email correspondence with our support team are retained for up to two years to allow for follow-up and dispute resolution.
• Marketing communications — if you have opted in to receive promotional messages, your contact preferences are retained until you withdraw consent. You can unsubscribe at any time from within your account settings.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you personally.

8 Security Measures

Protecting your data is something we take very seriously at bet pk. The platform applies multiple layers of technical and operational security to keep your information and your PKR balance safe:

• TLS/SSL encryption on all data transmission between your device and our servers — your login, deposits and account activity are all transmitted over encrypted connections.
• Secure password storage — passwords are never stored in plain text. We use industry-standard hashing methods so that even internal staff cannot see your password.
• Access controls — only authorised personnel with a legitimate need can access player data. Access is logged and reviewed regularly.
• Two-factor authentication (2FA) — available in your account settings to add an extra layer of protection to your login process.
• Fraud monitoring systems — automated systems monitor for unusual activity patterns, including suspicious login locations, rapid successive deposits or withdrawal requests that deviate from your normal behaviour.
• Regular security audits — the platform infrastructure undergoes regular security reviews to identify and address potential vulnerabilities.

9 Your Rights

As a bet pk account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team from within your account dashboard:

We aim to respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request, to ensure we are not releasing or deleting data belonging to someone else.

10 Policy Updates

Bet PK may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law or improvements to our data practices. When we make changes, the revised policy will be published on this page with an updated "Last Updated" date.

For significant changes — such as changes to the types of data we collect or new categories of third parties we share data with — we will notify registered players via email or an in-platform notification before the changes take effect.

Your continued use of the bet pk platform after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, please contact our support team to discuss your options, including account closure.